Who Are the Major VOIP Providers?

Video Transcription

Jeremy: Hey guys, I'm Jeremy Ashburn and I've got Greg Robel with me, with Vistanet. How you doing today, Greg?

Greg: Doing well, thank you.

Jeremy: Now, you guys provide what's called a V-O-I-P, or VoIP service.

Greg: That's correct.

Jeremy: Of course, you’ve might have heard of some of the major VoIP companies out there. Who are some of the major VoIP companies out there?

Greg: Some of the major VoIP companies out there are 8X8, RingCentral, Nextiva, and Vonage. Vonage is probably the most popular one, they've been around the longest. And there are a lot of other small ones out there, as well.

Jeremy: So if you've heard of Vonage, a lot of us probably have, that's a VoIP company, but a lot of times people don't know what a VoIP is. The V-O-I-P, it's capital letters of course ... So what is VoIP?

Greg: VoIP is voice over internet protocol. Basically what it is doing, instead of going with the old analog signal like AT&T provides, it is pure digital. So think of it more like your cell phone, but actually your house phone acting like your cell phone, running over the internet as opposed to running over the traditional analog signal.

Jeremy: So you're making a phone call that's over the internet, essentially, versus over an old fashioned land line.

Greg: That's correct.

Jeremy: How long has VoIP actually been out?

Greg: VoIP's been out for close to 20 years.

Jeremy: Really?

Greg: It has, yes.

Jeremy: But these major companies have been out, it seems like five or seven years, or so.

Greg: They've really been making a push for the last five or seven years.

Jeremy: Okay.

Greg: They've been around considerably longer, it's just without broadband internet, there's no real sustainable backbone for the VoIP to run across.

Jeremy: I got it, okay. And that leads us to the next question. So you need to have, of course, internet, which a lot of us have now. And it has to be broadband. I'm assuming that most businesses are going to need to have high speed internet to do VoIP.

Greg: That's correct.

Jeremy: So, is DSL too slow to have VoIP then?

Greg: DSL will work, but you need to have a minimum speed package. The old 1-meg by 256k plan won't work. You need probably at least a 10-meg connection.

Jeremy: Okay. I know one of the things you guys do, is you'll come into a business and you'll do Free Needs Analysis. It's a free service that you guys provide to the business. Let's talk about how that works.

Greg: Sure. Basically what we do, is we take a look at your phone and internet bills, and see what you have, see how much you're paying, see what features you want, see what features you're actually using. And then we make recommendations.

So sometimes we walk into a business, they have one line with Charter internet, and they're perfectly happy with the way it's working, and we say, "Great. Have a great day." And we walk away, no feelings hurt. Sometimes they have three or four lines and that's when switching to VoIP, voice over IP, you'll really start to see a savings, and you'll start to see a lot more benefits.

Jeremy: Got it, definitely. If any of this is something that you're resonating with and you are running a local business, if you think you might be paying too much for it, then I would reach out to Greg. You can call them, Vistanet, at 828-348-5366, or vistanet.co.

Greg: That's right. Make sure you don't put up the "m" on there.

Jeremy: The web address is http://vistanet.co/, or you could just Google Vistanet to find them.

Greg: Absolutely.

Jeremy: And we've got videos on the website, and a lot of other materials that explain how it works. But I'm thinking that really, that audit is kind of where you want to start.

Greg: Yep. No obligation, takes about an hour of your time. The only thing you're out is an hour.

Jeremy: Got it.

Greg:  You have nothing but upside.

Jeremy: Well, thanks for your time.

Greg: Thank you.


Jeremy Ashburn